Seriously?

I just went a picked up some movie tickets.  There's a huge cardborad cut-out for the new remake of Total Recall.  The actor in the cut-out looks like Colin Farrell.  So I asked the kid selling tickets, "Hey, is that Colin Farrell?"  His answer, and I'm not kidding, was, "Oh, I wouldn't know."  Uh...if you don't know, buddy, who the hell would?  You work at a movie theater, for Christ's sake.  That's like going to a car dealer and asking, "Hey, what kind of car is that?" and the dealer responding, "Oh, I wouldn't know."  Are you going to buy a car from this guy?